Discover what SmartConnect can do for Partners
Discover what SmartConnect can do for Partners
Whether a user wants to self-manage their IT infrastructure, or deploy a hybrid, shared monitoring model with their trusted Partner, Schneider Electric's EcoStruxure™ IT SmartConnect fits the bill.
Features like device sharing and downloadable renewal reports provide flexibility so customers and partners can choose how to collaborate. All reports include model and replacement part information to facilitate a quick replacement. Customers can also invite partners to become a managed service provider with management access to their connected APC Smart-UPS.
Digital registration, uptime tracking and lifecycle planning
Digital registration, uptime tracking and lifecycle planning
With SmartConnect you can simultaneously register newly deployed and previously installed Smart-UPS devices, and unlock a 6-month free trial.
As more customers standardize on cloud-enabled Smart-UPS models, they're discovering the value of built-in uptime tracking and self-reporting capabilities.
SmartConnect's integrated power monitoring allows for remote visibility, management, and lifecycle planning of APC Smart-UPS devices. Registration is quick and secure via a web portal using a QR code.
To support long-term performance, the platform also delivers proactive alerts for maintenance, warranty status, and firmware updates - helping extend the life of your UPS.
Why monitor your Smart-UPS?
Expand your revenue stream
Expand your business service offer and SLAs to include power infrastructure monitoring with Smart-UPS. Our lifecycle notifications facilitate proactive reselling of replacement Smart-UPS, battery cartridges and warranties.
Lower costs, increase uptime
Our automated notifications and event logs help you identify potential issues before they become costly problems. By enabling proactive IT maintenance and replacement we help you protect your reputation and ensure customer satisfaction.
Easy workflow integration
Smart-UPS are enabled for automated event notifications, and downloadable reports. Our capacity to 'share devices' supports shared monitoring models between you and your customers.
Renewal Support
Renewal Support
SmartConnect lets customers automatically notify Partners about renewal needs per device, or in a consolidated report. This feature assists long-term planning and forecasting by giving you a clear, multi-year view of your renewal landscape.
Learn more about how Renewal Support works on our Help center.
Learn moreUPS Lifecycle Maintenance
Battery Upgrade
Warranty Renewal
UPS Refresh
3 months advance notice
Receive emails 3 months in advance about your customer's UPS lifecycle issue, helping you pro-actively provide maintenance support. Our service is designed to help generate recurring revenue for your business and maintain your customer relationships.
How does it work?
Lifecycle Notification
A lifecycle issue affecting your customer's UPS is automatically detected.
Reseller Contact
You will automatically receive emails you about this sales opportunity.
Customer Support
Your customer will be advised to wait 7 days for your follow-up response.