Follow our guide below to register your UPS with APC™ SmartConnect
Install a next-generation Connected Smart-UPS at your business site. Connect the UPS to your network using the built-in SmartConnect Ethernet port.
Scan the QR Code printed onto your Connected Smart-UPS to automatically begin registration with our secure SmartConnect web portal.
Create a Schneider Electric account for your business. Your Connected Smart-UPS will be automatically linked to your account during UPS registration.
The latest Smart-UPS models with prefix SMT, SRT, and SMC, and postfix C, have an APC SmartConnect port that you can use to connect the UPS to Schneider Electric cloud services.
* Currently, SmartConnect enabled Smart-UPS are available in the U.S., Canada and selected European countries.
If you cannot successfully install a QR code reader on your mobile device, manually enter the Product Codes to register the UPS instead.
Please ensure the UPS is connected to your network using an Ethernet cable, and that your Internet connection is active.
If your SmartConnect-compatible UPS is installed in an enterprise location, it may require additional network configuration to allow your UPS to connect to Schneider Electric cloud services.
If your UPS has already been registered to another account, it must be deleted from that account before it can be registered to your account:
The product codes include the Product ID and Product Key, and are printed on a label attached to your UPS.
Please visit the APC SmartConnect Help Center for more information about our service, and to contact the APC Support Team.