Follow our guide below to get started with APC™ SmartConnect
Watch our video demonstration of installing an APC SMT 750 UPS, including the attachment of the battery and Ethernet cable. Next, we show how to scan the QR code printed on your UPS in order to start the UPS registration process.
Finally, we show the steps required to register an APC SmartConnect account, and pair the UPS to your account.
Install your SmartConnect-compatible UPS at your business site. Connect it to your network using a dedicated Ethernet port.
Scan the QR Code printed on your Smart-UPS, and automatically register your device with the SmartConnect Web Portal.
Create a Schneider Electric account to register your Smart-UPS. Your UPS will be automatically linked to your account.
Please ensure the UPS is connected to your network using an Ethernet cable, and that your Internet connection is active.
If your SmartConnect-compatible UPS is installed in an enterprise location, it may require additional network configuration to allow your UPS to connect to Schneider Electric cloud services.
If your UPS has already been registered to another account, it must be deleted from that account before it can be registered to your account:
If you cannot successfully install a QR code reader on your mobile device, manually enter the Product Codes to register the UPS instead.
The product codes include the Product ID and Product Key, and are printed on a label attached to your UPS.
The latest Smart-UPS models with prefix SMT, SRT, and SMC have an APC SmartConnect port that you can use to connect the UPS to Schneider Electric cloud services.
Please visit the APC SmartConnect Help Center for more information about our service, and to contact the APC Support Team.